Access Icons Guide
CREATED BY ZOO CO

Access Icons Guide

Contents

Contents

Relaxed Performance

This event includes a Relaxed Performance setting. During a Relaxed Performance, audiences are invited to respond to the event however 
they feel comfortable, including ‘relaxing’ rules around leaving and 
re-entering the space, making noise, ticcing/ stimming, fidgeting, 
moving or taking time away from the space.

Everyone will be told it is a Relaxed Performance, either through signs, or announcements at the event, so that everyone can feel welcome.

It may also include differences in the technical aspects of the event, for example, reduced volume, no flashing lights, and/ or the house lights staying up throughout the event to enable audience movement. There may also be a breakout room or chillout area provided for audiences/ participants to take a break during the event.

Every Relaxed Performance differs, but these are generally the aspects you can expect to have been considered by the event organisers.

Notes
Artists/events organisers should detail the exact version of an RP they are delivering so that ticket bookers can make an informed choice.

There is no one size fits all model for delivering a RP, and the provision will cary depending on budget, venue, target audience and creative decisions.

Audio Description

This event includes an Audio Described performance, aiding access for visually impaired patrons.

Audio Description may take place through headsets, live description by a person sitting next to visually impaired audiences, or be integrated into the performance.

Notes
Audio Description should be performed by a trained audio describer, or a trained artist.

Captioned

This eventincludes captioning to aid access for caption users, including deaf, hard ofhearing and neurodivergent people.

The captions may be typed live, be closed captions, or they may be creatively integrated into the event, for example, using different fonts, or being projected in an artistic way.

Notes
Captioning provision may range from DIY options, through to being delivered by an experienced stenographer.

Live Streamed

This event will be live-streamed, or available for streamed, for audiences/ participants who cannot attend in person.

You may need to ensure you have a consistent internet connection to participate in alive-streamed event.

BSL interpreted

This event will be interpreted by a qualified British Sign Language interpreter.

They may stand to the side of the event, or they may be creatively integrated in the event itself.

Alternatively, this event may be creatively BSL integrated, meaning that all or some of the event is designed to have BSL integrated as a central part of the creative design.

In these cases, BSL is usually performed by experienced performers, or involves deaf artists directly. Events which have integrated BSL will clearly list this in their access information.

Notes
Only qualified BSL interpreters can perform this service. BSL integration will be much rarer, and should be listed very clearly in website copy to delineate from a BSL interpreted performance.

Wheelchair Accessible

This event will be wheelchair accessible, including access to a 
wheelchair accessible toilet.

You may need to book an access ticket, or sit in a specific area of the venue, or the full event space may be wheelchair accessible.

Notes
Access to a wheelchair accessible toilet is critical to the use of this logo.

Resources

Below, you will find other resources to support you in making your event/venue more accessible for learning disabled people. These include examples of:

  • Visual Stories
Example

    This can help physically disabled people to plan; their visit to your event, accessible entrances and exits into your venue, how they can interact with activities taking place, and what facilities are available to them. These documents can include information on transport links, start, interval and finishing times, ticket purchasing and validating on arrival, venue facilities, venue auditoriums and breakout spaces, and artists and staff members that the viewer may expect to meet on their visit. You can offer these as documents with pictures in (as seen here) and/or as a video version (that shows a recording of the journey from various transport links to your event destination, details of your venue layout, entrance/exit routes and its facilities, and your staff members/artists).

     

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  • Lateness Policy

    This is a policy created to recognise that lateness can be a result of the ways in which ableist society disadvantages the deaf, disabled and neurodiverse community. With this in mind, this policy can be put in place at your workplace to ensure your workplace is less ableist. This includes applying a ‘latecomers welcome at all times’ attitude to your event.

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  • Access Icons Guide

    These can be used when marketing your event. These icons aim to make accessible performances/venues easily recognisable to those who require it. Events happening across London Borough of Culture – This is Croydon should be using these icons whenever they have one of the access provisions listed provided at/for their event.

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  • Models of Disability

    These descriptions of the different models of disability can help inform (or refresh) an understanding of disability terminology and approaches.

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  • Role breakdown
of an access
Coordinator

    This page is an example of the different roles that an Access Coordinator working in a theatre company could cover. These roles should regularly be assessed and updated to consider new learning, understanding and awareness.

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  • Relaxed Performance Announcement Script template

    This script can be adapted for different audiences and performances.

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